Develop your problem solving skills in an applied way

The ability to solve work-related challenges is crucial to adapting and growing in a changing market. This capstone will develop your lateral thinking, and prepare you to address workplace problems in a creative and effective way.

Our units

You will learn problem typology approaches, the importance of rigour in understanding methodologies, and how to listen and ask the right questions. In the Applied Immersion units, you will receive coaching by faculty and industry mentors while you work in teams to solve real problems.

  1. Advise
  2. Be curious
  3. Applied immersion 1
  4. Applied immersion 2

1. Advise

Imagine you and your colleagues face a complex problem that you are unable to solve. Your organisation might normally turn to external support such as a management consultant who is well-versed in complex problem-solving and can devise viable strategies to improve performance.

  • a range of emerging management consultancy practices such as sustainable enterprise, knowledge management and managerial innovation – all of which can be used within your organisation
  • best practice and next practice frameworks, techniques and methodologies from a ‘problem solving toolbox’
  • our industry partners share their problem-solving insights and experience to ensure you get the ‘best-of’ overview that can be applied immediately to your own workplace.

Unit curriculum

Find out more about the assessments, learning and teaching activities and unit outcomes.

2. Be curious

A major challenge for managers is identifying where an organisational problem truly lies – the ‘problem identification challenge’. Problem identification involves exploring, defining and getting a firm hold on what your organisation’s problem is before starting to work towards a solution.

  • a proactive rather than reactive approach to problem solving can vastly improve your organisation’s outcomes

Unit curriculum

Find out more about the assessments, learning and teaching activities and unit outcomes.

3. Applied immersion 1

Future-focused managers must have the ability to creatively develop solutions or they run the risk of falling behind, and becoming less agile and vulnerable to market pressures. In this unit your group will be assigned a real-life problem to solve. Faculty and industry coaches will work with your group as you embark on this six-week problem-solving process.

  • to ‘sit in the problem’ and identify the problem through a scoping exercise
  • to develop a project charter including key milestones

Unit curriculum

Find out more about the assessments, learning and teaching activities and unit outcomes.

4. Applied immersion 2

Working in a group for your final six-week sprint, you’ll test your problem-solving skills in a time-bound environment that can have a real impact on the client. In this unit your focus will shift to the solution delivery as you are tasked with developing a solution to the problem identified in the first Applied Immersion phase.

  • to apply your creativity as you and your group consider lateral options

Unit curriculum

Find out more about the assessments, learning and teaching activities and unit outcomes.